Long before a Sacramento County couple was charged with the murder of their 8-month-old baby, there may have been signs of trouble. KCRA 3 Investigates has uncovered a history with child protective services and concerning details about the days leading up to the child's death. “It's sad. It breaks my heart that this happened,” said Misty Runnels.Until 8-month-old Jannah's death in August, the Runnels say the baby and her parents were like family to them.“We took them in as our own,” Misty said. However, Hussein Abughazaleh, known to the Runnels as John, and his wife, Kristina Siedlecki, are now charged with their daughter's murder.“Do you think this could have been prevented?” KCRA asked.“I think it could have been,” said Misty’s husband, Shaun Runnels.KCRA 3 Investigates obtained records from Sacramento County Child Protective Services (CPS), showing a lengthy history with the family. In fact, multiple sources tell KCRA that the couple had another child, before Jannah, who was no longer living with them after CPS got involved.So, when Jannah was born last December, someone reported it to CPS, worrying about her safety.CPS records confirm that, at the time, the father already had substantiated claims of physical and sexual abuse against him. In addition, CPS’ own assessment showed the risk of abuse and neglect in the household was high. Its automated system recommended promoting this to an open case, but CPS went against that recommendation, checking "do not promote.”That meant that the case was closed. The "allegations cannot be substantiated" and the situation was "stabilized,” CPS claimed. They referred the couple to an in-home parenting specialist. “They're not taking action and thinking about what's best for the baby,” said Naomi Magness, Jannah’s grandmother.She said that she was the one who had been trying to alert CPS, and she kept trying. In March, CPS records show another reported concern of sexual abuse. But, again, it didn’t go anywhere. It was "evaluated out" as a duplicate of the December report. CPS said the issue had already been investigated and didn't meet state requirements for intervention. “We all knew that something else was going to happen,” Magness said. What came next, Shaun Runnels said, he knows all too well, unfortunately.“I think about her every day now,” he said, referring to baby Jannah.Shaun said that he and his wife met John and Kristina at the Arden Fair Mall on August 22, and John told him about something that happened two days earlier. “’What is this is about?’ It was about Jannah. ‘Well, I did something.’ What did you do? ‘I burned her.’ How did you burn her? ‘In the bathtub.’ How?” Shaun said, remembering the conversation. He said Jannah was with them at the time, but she was bundled up so her burns were covered. “I told him, ‘You need to call 911 to get her to the hospital,’” Shaun said.Advice that they apparently ignored.Shaun said, on August 25, the parents called him for help. He rushed over. “As soon as I get there, the mother, Kristina, opens the door. Hands me the baby, within seconds she died in my hands,” Shaun said. Again, he told them to call 911.The Sacramento County Sheriff’s Office said Jannah was unresponsive when first responders arrived.Detectives say that both parents later admitted to watching their baby's condition worsen without taking her to a doctor. They say that Jannah had second and third-degree burns on 25 to 35% of her body.“I wish I could have done more,” Shaun said. “I figured, okay they're the parents. They're going to take care of the problem.”Detectives believe John and Kristina knew their daughter was dying and did not call 911 sooner because they were afraid of getting in trouble.“We thought they were gonna call. We thought they were,” Shaun said. “Here we are now with an innocent child now who died.”CPS said it cannot answer KCRA’s questions about how the agency handled this because of confidentiality laws related to child welfare information.We also asked to speak to the agency more generally about its process for investigating potential abuse and the range of interventions it can take.They sent the following statement in response: The top priority of Sacramento County’s Child Protective Services (CPS) is the safety and well-being of the youth and families we serve. All reports of potential abuse or neglect are thoroughly investigated, and staff are trained to look for and report signs of suspected abuse or neglect. Sacramento County CPS believes in strengthening families by providing them with resources to keep them together when possible. Children and families thrive when they are safe, healthy, and connected to resources.In addition, KCRA reached out to the Sheriff’s Office about the father’s past sexual abuse claims that CPS said were substantiated.The Sheriff’s Office said that when deputies investigated, they didn’t make an arrest because they could not substantiate the allegations.However, they say, CPS may have a different threshold for how they decide to remove children from a home.